About Us

Our Story

ConsultPro was founded in 2012 by Elizabeth Morgan and James Harrington, two experienced consultants who recognized a common pattern across their combined 30 years in the industry: clients were repeatedly making the same mistakes during consultations, significantly reducing the value they received from professional advice.

ConsultPro founders in their first office

What began as a small two-person practice has grown into a team of 15 dedicated consultation experts serving clients across multiple industries. Our unique approach focuses not just on providing expert advice, but on teaching clients how to maximize the value of any consultation experience through proper preparation, engagement, and implementation.

After observing thousands of consultation sessions, we developed our proprietary methodology that identifies and addresses the five most common mistakes clients make. This framework has transformed outcomes for our clients, with implementation rates increasing by an average of 72% and return on consultation investment more than doubling.

Today, ConsultPro is recognized as an industry leader in effective consultation practices, offering direct advisory services, training programs, and resources that help both consultants and clients create more productive professional relationships.

Our Mission & Values

Our Mission

At ConsultPro, our mission is to transform the consultation experience by empowering clients with the knowledge, tools, and mindset needed to extract maximum value from professional advice. We believe that effective consultation is a collaborative process that requires skill and preparation from both advisor and client.

Our Core Values

Client Empowerment

We believe in teaching clients to fish rather than simply giving them fish. Our approach centers on building client capability and independence, not dependency on our services.

Practical Excellence

We value advice that can be implemented over theoretical perfection. Our recommendations are always grounded in practical reality and designed for actual execution.

Measurable Impact

We believe consultation success should be measured by real-world outcomes, not by hours billed or reports delivered. We track implementation rates and tangible results.

Continuous Learning

We are committed to constant improvement in our methods and understanding. Each consultation teaches us something new that benefits future clients.

Team workshop on consultation methodology

Meet Our Expert Team

Our diverse team brings decades of specialized experience to help clients avoid common consultation pitfalls.

Elizabeth Morgan

Founder & Principal Consultant

With over 20 years of experience in strategic consulting, Elizabeth has advised Fortune 500 companies across multiple industries. She specializes in helping organizations extract maximum value from their advisory relationships and is a frequent speaker on effective consultation practices.

James Harrington

Co-Founder & Implementation Specialist

James's background in operational consulting showed him that implementation is where most advisory relationships fail. He developed our proprietary implementation framework that has increased client success rates by over 70% and leads our post-consultation support services.

Dr. Sophia Chen

Research Director

With a Ph.D. in Organizational Psychology, Sophia leads our research into consultation effectiveness. She has studied thousands of client-consultant interactions to identify key success patterns and common pitfalls, which form the foundation of our methodology.

Marcus Jefferson

Client Preparation Coach

Marcus specializes in helping clients prepare effectively for high-stakes consultations. His background in both consulting and executive coaching gives him unique insight into the mindset and materials needed for productive advisory sessions.

Our Achievements

What sets ConsultPro apart is our measurable impact on client outcomes.

98%

Client Satisfaction

Our focus on measurable outcomes and implementation success has resulted in exceptionally high client satisfaction rates. We regularly survey clients not just on the quality of advice, but on the practical value realized.

1,500+

Consultations Improved

We've directly enhanced over 1,500 consultation engagements, helping clients prepare effectively, engage productively, and implement successfully across a wide range of industries and advisory contexts.

72%

Higher Implementation

Clients who work with ConsultPro demonstrate a 72% higher implementation rate of professional recommendations compared to industry averages, leading to significantly better returns on their consultation investments.

Industry Awards

Our innovative approach to improving the consultation experience has been recognized with twelve industry awards, including "Most Innovative Consulting Methodology" from the International Advisory Excellence Awards.

What Our Clients Say

Hear directly from clients who have transformed their consultation experiences using our methodology.

Before working with ConsultPro, we were spending a fortune on consultants but implementing less than 20% of their recommendations. Their preparation framework completely transformed our approach. We now extract at least three times the value from each consultation by coming prepared, asking the right questions, and having a clear implementation plan. It's revolutionized how we work with all our advisors.

Sarah Donaldson

CFO, Nexus Technologies

I was skeptical that preparing for consultations could make such a difference, but the results speak for themselves. ConsultPro taught me that the client's role is just as important as the consultant's. Their framework helped me identify exactly what I needed from my advisors and how to communicate it clearly. The time investment in preparation pays for itself many times over in the quality of advice received.

Richard Takahashi

Founder, Elevate Startups

The most valuable insight from ConsultPro was understanding that implementation needs to be planned from the very beginning of the consultation process. Their implementation tracking system has transformed our ability to convert expert advice into tangible business improvements. We've increased our implementation rate from around 30% to over 85% in just six months.